FAQ

Signing up at STSbet Casino is straightforward and only takes a few minutes. Click on the “Sign Up” button at the top of the homepage, then fill in your personal details such as your name, email, and date of birth. You’ll also need to create a secure password and accept the terms and conditions. Once you verify your email address, your account will be ready. Make sure all your details are accurate—this helps with smooth deposits, withdrawals, and verification later on. If you need help, our support team is available via live chat or email.

STSbet Casino offers a variety of welcome bonuses for both casino and sportsbook fans. For casino players, you can claim a 100% match bonus up to $250 on your first deposit by using the code CAWB1, plus 100 free spins on Starburst with your second deposit. There’s also a sportsbook welcome offer: place a $10 bet and get a $10 free bet with code SBWB10. Always read the bonus terms for details on eligible games, wagering requirements, and any restrictions.

Yes, STSbet Casino sometimes offers no deposit bonuses. The current code is CWFS50, which grants free spins on selected slots. No deposit is needed—just register, enter the code, and the free spins will be credited to your account. No deposit bonuses are subject to specific terms, including maximum withdrawal limits and wagering requirements. Check the ‘Promotions’ page regularly for the latest offers and codes.

STSbet Casino supports a wide range of trusted payment options, including Visa, MasterCard, Neteller, Skrill, Trustly, ecoPayz, PaySafeCard, Rapid Transfer, and Zimpler. Most methods are instant for deposits, while withdrawals are processed quickly—typically within 24–48 hours for e-wallets. Always use the same payment method for deposits and withdrawals where possible, and double-check the minimum and maximum limits in the cashier section.

Wagering requirements determine how many times you need to play through your bonus (and sometimes deposit) before you can cash out any winnings. For example, a 35x wagering requirement on a $100 bonus means you must wager $3,500 before withdrawing bonus winnings. Each promotion may have different requirements, so always check the terms. Some games contribute differently—slots often count 100%, while table games may contribute less. If you’re ever unsure, contact customer support or check our in-depth guide on bonus terms.

Absolutely! STSbet Casino has a fully responsive website optimized for smartphones and tablets. You can access all features, games, and bonuses directly from your browser—no download required. The mobile site supports quick deposits, withdrawals, and customer support. Exclusive mobile bonuses are also up for grabs. Just visit the site on your device, log in, and start playing instantly.

STSbet Casino partners with leading software providers including NetEnt, Play’n GO, Microgaming, Evolution Gaming, Yggdrasil, and more. You’ll find a huge selection of slots—like Starburst, Dead or Alive, and Divine Fortune Megaways—plus table games, live dealer options, and exclusive releases. The platform is always adding new titles, ensuring there’s something for every player. Use the game filter to explore by provider or type for the ultimate experience.

Yes, STSbet Casino is fully licensed and operates under strict regulations to ensure fair and secure gaming. The casino uses advanced encryption to protect your personal and financial data. Regular audits and testing by independent agencies guarantee that all games are fair and that payouts are accurate. Always look for the licensing details at the bottom of the site to verify legitimacy before playing.

KYC verification is a required security step at STSbet Casino to prevent fraud and comply with legal regulations. You’ll be asked to provide documents such as a valid ID, proof of address, and sometimes proof of payment method. This process helps keep your account secure and ensures only legitimate players can withdraw funds. Uploading your documents is safe and encrypted. Most verifications are completed within 24–48 hours, and you’ll receive a notification once your account is verified.

Start by refreshing your browser or restarting the app if you’re on mobile. Clearing your cache or switching to a different browser can solve many common issues. If a game freezes or disconnects during play, your progress is usually saved, and you can resume when you log back in. For persistent problems, contact STSbet Casino’s support team via live chat or email—they’ll help troubleshoot and get you back in the game quickly.

Your well-being is a top priority at STSbet Casino. The site offers a range of responsible gambling tools, including deposit limits, session time reminders, time-outs, and self-exclusion options. You can set these controls in your account settings or by contacting support. There’s also a dedicated responsible gambling section with tips and resources. Remember—gambling should always be fun. If you ever feel it’s becoming an issue, reach out for help right away.

Getting help is simple and quick at STSbet Casino. Live chat is available for instant assistance—just look for the chat icon on the site. You can also email support@stsbet.com for more detailed queries. The support team is friendly, knowledgeable, and ready to help with anything from account issues to bonus questions. Check out our customer support page for more details and hours of operation.